Quality Policy and Objectives

Quality Policy

Jenika Maritime Education Private Limited is committed to the continuous improvement of its Quality Management System for the delivery of training, certification, and assessment services for seafarers. Our goal is to enhance the competence of maritime professionals, ensure the safety of navigation and life at sea, and achieve high levels of customer satisfaction, all in strict compliance with the STCW 1978 Code, as amended, and other relevant national and international regulations.

Quality Objectives

Continual Improvement
Maintain a continuous focus on improving the effectiveness and efficiency of the Quality Management System.

Expansion of Services
Consolidate and expand the reach of our training and assessment services, including international offerings.

Customer & Stakeholder Satisfaction
Increase satisfaction levels among customers and all interested parties, ensuring full compliance with applicable maritime standards and regulations.

Instructor & Assessor Competence
Enhance the competence and qualifications of instructors and assessors in line with the requirements of the STCW 1978 Code (as amended) and applicable regulations.

Personnel Development
Promote the continuous professional development and growth of all staff members to ensure operational excellence.

Innovation in Training
Tools Implement and utilize innovative tools and technologies to advance training and assessment services in accordance with current maritime standards and practices.

This policy reflects JMEPL’s dedication to quality, safety, and regulatory compliance, reinforcing our commitment to the development of competent maritime professionals.

Terms and Conditions

Welcome to Jenika Maritime Education Private Limited. These Terms and Conditions govern your use of our educational services, website, and related offerings. By accessing or using our services, you agree to be bound by these Terms.

1. Services

Jenika Maritime Education Private Limited provides maritime education, training programs, certifications, and related services (“Services”). We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.

2. Eligibility

You represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. By enrolling in our programs, you agree to comply with all applicable laws and regulations.

3. Enrollment and Payment

  • Enrollment in our courses is subject to acceptance by Jenika Maritime Education Private Limited.
  • All fees must be paid in full before the commencement of the course unless otherwise agreed.
  • Payments can be made via the methods specified on our website or as communicated.
  • Fees are non-refundable except as outlined in our refund policy.

4. Refund and Cancellation Policy

  • Cancellations must be communicated in writing.
  • Refund eligibility and amounts depend on the timing of the cancellation and specific course terms.
  • We reserve the right to cancel or reschedule courses and will provide appropriate refunds or alternatives.

5. Intellectual Property

You represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. By enrolling in our programs, you agree to comply with all applicable laws and regulations.